Refund policy

Refund & Return Policy

At Cedar Roots Laser Co., many items are custom-made and personalized specifically for you. Because of this, personalized items cannot be returned or refunded.

Please take a moment to carefully review all customization details before placing your order, including spelling, dates, names, and wording. Orders will be created exactly as submitted, and Cedar Roots Laser Co. cannot be responsible for customer-entered errors.

If your order arrives damaged or there is a mistake on our end, please reach out within 3 days of delivery and include photos so we can make it right.